St. Luke's Health System in Boise, ID is seeking a Patient Transport Dispatcher to join our team.
Unit/Position SummaryThe Patient Transport Dispatcher, under minimal supervision, is responsible for answering all calls and monitoring EPIC transport assignment and assigning them in an accurate and timely manner.
Prioritizes requests for transport within the medical complex and notifies next available Patient Transporter.
Communicates changes or additional information about a transport to Patient Transporters and the receiving department.
Assists Patient Transporters with the location of equipment needed for patient transport.
May perform all duties of a Patient Transporter 3, as scheduled.
May maintain all records and reports to ensure compliance with all local, state and federal regulations.
Coordinates shift handoff.
Serves as a trainer, lead or subject matter expert. Acts as first point of escalation. May participate in interview, training and onboarding process. May participate in performance improvement initiatives as needed.
Handles complex issues using advanced knowledge of procedures and policies. Refers only the most complex issues to higher-level staff.
Performs other duties and responsibilities as assigned.
Education: High School Diploma or equivalent
Experience: 3 years' of relevant experience
Why St. Luke's
A strong, talented staff is at the heart of St. Luke's Health System. We are the state's largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We're proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.
*St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
As the only Idaho-based, not-for-profit health system, St. Luke’s Health System is part of the communities we serve, with local physicians and boards who further our organization’s mission “To improve the health of people in our region.” Working together, we share resources, skills, and knowledge to provide the best possible care, no matter which of our hospitals you choose.