Guest Transportation Dispatcher - Day Shift - Ben Taub
Harris Health System
Location: Houston, Texas
Type: Full Time
Internal Number: 163438
JOB SUMMARY: The dispatcher manages the daily patient transport flow for their assigned shift. Dispatches Assigns transport requests to transporters to transport patients throughout the facility and is responsible for monitoring transports, answering phone and communicating with requesting areas.. On occasion, the dispatcher will transport patients, specimens, and medication throughout the facility via bed, stretcher and/or wheel chair, maintaining proper safety and infection control methods, and ensuring that the patient is given the utmost courtesy and respect by utilizing good customer service skills and adhering to the ServiceFirst standards of behavior. Dispatcher also supervises/leads team in absence of the supervisor, as assigned. Other job functions include statistical reporting, cross training and leadership.
MINIMUM QUALIFICATIONS: 1.Education/Specialized Training/Licensure: High School Diploma or GED 2.Work Experience (Years and Area): 1 yr required 3.Management Experience (Years and Area):Some supervisory experience preferred 4.Equipment Operated: Computer, Stretcher, Wheelchair , Hospital Bed, Radio, Base Station, Oxygen Tanks, copying machine and electronic devices
SPECIAL REQUIREMENTS: (Check Applicable Areas) 1.Communication Skills: Above Average Verbal (Heavy Public Contract)
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.