Career Center

Role Title    Proposal Director
Location    Boston or Remote

Role purpose:    

Leads a team of proposal managers, writers, and coordinators to ensure delivery of high-quality technical proposals and presentation materials to public transit RFPs, in support of Keolis’ strategic growth objectives. Role is focused on driving continuous improvements into proposals (both process and content), as a service to the Commercial Development team.

Skills  
Ability to coordinate and align the goals of multiple departments, including collaboration w/ int’l divisions
Comfortable managing staff, assessing performance, administering feedback, and developing team skills; strong leadership abilities
Excellent verbal and written skills
Top-notch written communication skills
MS Word Expertise
MS Excel Proficiency
MS PowerPoint Proficiency
Collaboration Tool Proficiency: MS Teams and Sharepoint
Ability to identify efficiency improvement opportunities and manage implementation of process improvements
Extremely organized with strong attention to detail
Desire to work in a demanding, fast-paced environment
Strong written and verbal communication skills
Self-starter; highly proactive; ability to work independently with minimal guidance
Ability to conduct independent research and identify winning themes to maximize proposal scores  

Knowledge and Experience

5 years of professional experience in a management capacity preferred
Proposal production experience as a manager
Experience producing lengthy, formal documents that require inputs from multiple disciplines/subject matter experts 
Proposal strategy execution
Record of continuous proposal score improvement
Transit experience a plus
Market research/competitive analysis
Salesforce experience a plus
Graphic design experience a plus

Key Accountabilities 
Pre-RFP
Performs competitive analysis to develop strategies to develop Keolis’ differentiation
Monitors proposal results and drives proposal score improvement actions
Ensures talent on proposal team drives higher scores and bid process efficiencies
Drives continuous improvement into proposal library as an efficient technical score maximizer
Incorporates market intelligence into proposal strategy, with focus on expediting eventual proposal customizations 
Leverages pipeline to project future workloads and ensure staff availability
Focuses on succession planning and maintaining a full staff of writing professionals
Supports the creation of new content for proposals and/or marketing efforts

RFP Response
Ensures high visibility on the status of proposal responses, key issues to address, and schedule adherence
Ensures that proposals are designed to maximize scores
Oversees administration of Q&A process
Oversees DBE administration efforts 
Ensures SME buy-in on proposal customizations
Ensures alignment of proposal managers and pricing analysts
Oversees production/compliance

Post RFP

Q&A Management
Oversees preparation of interview presentation
Administers post-RFP FOIA
Initiates continuous improvement actions, based on process observations, proposal results, and proposal scores 

About Keolis Transit America

Keolis in North America provides public transit services throughout the U.S. and Canada for millions of passengers each year. We work with each of our agency partners to deliver the right modes to meet their community's unique transportation needs. Worldwide, Keolis operates systems in 14 countries and is the largest light rail operator globally. Learn more about our services and how “Thinking Like A Passenger” allows us to operate at the highest levels of safety, reliability, and efficiency.

Connections working at Keolis Transit America