This position’s primary responsibilities are to assist the Paratransit Senior Transportation Manager in the management and supervision of the Paratransit Transportation Department’s operations. Under the direction of the Senior Transportation manager, this position is responsible for supervising and directing the work of the Supervisors, Van Operators, and support staff. The Transportation Manager ensures service quality standards are met by transportation contract providers, medical consult service providers and oversees contract compliance issues. This position is also responsible for tracking and responding to issues, suggestions, compliments and complaints from customers, the general public, and internal sources. Work is performed with considerable independence and requires i