Career Center

Job Description:

• Oversees and maintains all PARCS software, hardware, and related systems to ensure optimal function and revenue collection.
• Oversees and maintains all parking-related equipment on campus. Strong IT skills are needed.
• Supervises staff which includes but is not limited to the Parking Monitors and the Parking and Transportation Coordinators.
• Assists with review process and recommends programs for the training and professional development of staff.
• Assists with selection, motivation and disciplining of staff.
• Ensures the duties, tasks and functions of staff under their responsibility are carried out in an efficient and effective manner at all times.
• Resolves student, faculty, and staff complaints about Parking Services and related issues.
• Exhibits strong organization, customer service, communication, and planning skills.
• Supervises operations for the University parking lots and facilities. Prepares programs and activities related to motor vehicle registration, campus parking, and parking lot operations.
• Supervises employees directly including selection, training, performance appraisal and work allocation.
• Evaluates impact of the system on the budget (revenue and expenses).
• Performs other related work as needed.

Preferred Qualifications

Education:

• Bachelor's degree.

Experience:

• Minimum of three years of progressively responsible administrative and customer service function.
• Parking and transportation operations, TDM coordination, customer service, and administrative experience.
• One year of cash handling management experience.
• Two years of customer service experience.

Technical Skills or Knowledge:

• Familiarity with parking and transit operation, police department, or administrative functions.
• Excellent computer skills, including knowledge of MS Office.

Preferred Competencies

• Maintain strict confidentiality of sensitive information.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Work on multiple projects simultaneously, set priorities, and meet short deadlines.
• Manage sensitive issues with tact and diplomacy.
• Exceptional attention to detail.
• Communicate in writing and orally.
• Develop and manage interpersonal relationships.
• Exercise absolute discretion regarding confidential matters.
• Follow written and/or verbal instructions.
• Handle sensitive matters with tact and discretion.
• Handle stressful situations.
• Learn and develop skills.
• Perform multiple tasks simultaneously.
• Prioritize work and meet deadlines.
• Ability to read.
• Work effectively and collegially with little supervision or as member of a team.
• Work independently.
• Work with frequent interruptions.
• Work with people from diverse cultures and backgrounds.
• Editing and proofreading skills.
• Interpersonal skills.
• Math skills.
• Organizational skills.
• Quantitative and analytical skills.
• Time management skills.

Working Conditions

• Office environment.
• Sit for 4 hours or more.
• Use computers extensively for 4 hours or more.
• Use standard office equipment.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

About University of Chicago (UC)

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