Career Center

ABOUT TARTA
The Toledo Area Regional Transit Authority (TARTA) exists to empower people to make
connections. With more than 50 years of serving Lucas County & Rossford those who
make up Team TARTA are now engaged in our most exciting journey yet. From front line
employees to senior level administrators, our team is committed to transforming every
part of our organization.
This transformation has produced several customer-focused improvements to the system
in the last 3 years, including new destinations, new services, and new amenities. With
plans for a fully zero-emission fleet in the coming years and more than $30 million in
competitive grant funds won in the last year and half years, TARTA is dedicated to building
the transit system the people and businesses of northwest Ohio need and deserve.
In 2021, local voters approved to increase TARTA’s local funding with a .5 percent sales
tax and to expand service. Through our fixed-route, Paratransit, and on-demand TARTA
Flex services, TARTA provides thousands of trips every day to and from essential
destinations. We strive to support the dynamic development and culture of Northwest
Ohio with innovative mobility solutions and technology. Since 1971, TARTA has ensured
access to transportation to everyone, regardless of age, race, physical ability, or economic
background.

THE DEPARTMENT
The Transportation department includes 130 Bus Operators and 8 Transportation
Supervisors. Transportation service covers approximately 2.3M revenue miles utilizing 23
routes.

THE POSITION
Directly reporting to the Chief Operating Officer, the Director of Transportation is
responsible for oversight of all bus operations and contractors, and for direct collaboration
with internal transit service planning, maintenance, and administrative functions. The
incumbent will ensure that TARTA (TOLEDO AREA REGIONAL TRANSIT AUTHORITY)
operations within the assigned scope of responsibility, are maintained and operated in a
safe and efficient manner and that transit services are operated in compliance with the
specifications and regulations of the Federal Transit Administration (FTA) and other
regulatory and governing agencies.

EXAMPLES OF DUTIES
Duties may include, but are not limited to:
• Directly assists in the overseeing of TARTA’s bus service operations and has direct
involvement in the TARTA’s operating budget development and adherence.
• Utilizes business systems to effectively collect and analyze data detailing
performance. Creating reports reflecting comparison to contractual Key
Performance Indicators and actuals.
• Identifies problems and makes recommendations for resolution on bus operations
performance for continuous improvement.
• Contributes to successful achievement of TARTA and Departmental business and
operational goals and objective. Serves as visible organizational leader in this
regard, including motivating and mentoring others to succeed.
• Monitors transit mode performance and coordinates corrective actions and plans
to continuously improve service delivery.
• Ensures contract compliance by auditing invoices, charges, and expenses on an
on-going basis in accordance with contract terms, including applicable legal and
regulatory requirements.
• Collaborates with key stakeholders to support timely and accurate reporting of
performance information including National Transit Database metrics.
• Makes recommendations and participates in the development and implementation
of Agency policies, procedures, and service plans related to operations, and
customer service objectives.
• Collaborates with COO to enhance, revise, or amend transit services as necessary
to adapt to changes in service requirements and conditions.
• Maintains current knowledge of applicable Federal, State, and industry
regulations, rules, standards and accepted best practices to assure ongoing
TARTA awareness and familiarity with all regulatory issues.
• Coordinates and collaborates with other TARTA staff in the development and
maintenance of safety and security programs, passenger amenity programs, and
transit system marketing efforts.
• Prepares and manages operating and capital budgets and other related activity as
requested by the COO.
• Responds as part of a team in-person or remotely as appropriate to system
emergencies and system problems.
• Prepares for and participates in regulatory agency audits.
• Assists in the Collective Bargaining Agreements (CBA) and negotiations of thirdparty agreements.
• Responsible for the hiring, training, supervising, reviewing, disciplining, and
terminating subordinate staff as needed and in accordance with TARTA policy.
• Conducts some research and prepares reports on transit system performance.
• Provides coverage as designed for the COO in his/her absence.
• Performs other related duties as assigned.

APPLICATION AND SELECTION PROCESS
The first review of resumes for this position will begin after November 17, 2023.
To be considered for this tremendous opportunity please submit:
1. Cover letter,
2. Resume, (clearly identifying how you meet the requirements) and
3. Professional references (who will not be contacted in the initial stages of the
recruitment)
Forward the above information to: tartacareers@tarta.com, Attn: Victoria Frye
Note: If the requested documents are not submitted as described above you will not be
considered for the role.
If you would like more information about this position, please contact:
Victoria Frye, Chief Engagement Officer
VFrye Consulting
Email: Vfrye@tarta.com
Resumes will be screened in relation to the criteria outlined in this posting. Candidates
deemed to have the most relevant qualifications will be invited to an interview with the
consultant. The most qualified candidates will be referred to TARTA for further
consideration. TARTA anticipates making an appointment to the position following final
interviews and the completion of comprehensive reference and background checks.
Toledo Area Regional Transit Authority (TARTA) is an Equal Employment Opportunity
(EEO) employer. TARTA does not discriminate against any applicant or employee on the
basis of race, color, sex, religion, national origin, age, disability, or any other consideration
made unlawful by applicable federal, state or local laws.

IDEAL CANDIDATE
TARTA is seeking a strong and dynamic leader with in-depth knowledge of bus
transportation and experience with elected boards and unions. The successful candidate
will be an excellent communicator who can establish relationships of trust between
internal and external stakeholders, strong leadership skills; emotional intelligence; a solid
ethical foundation, a strong contributor to a culture of team and respect and a vision for
the future. The successful candidate will also have a strong aptitude for “learning agility”
and an ability to promote a diverse and productive workforce environment, and to lead,
manage, and supervise his/her team while holding them accountable will be vital for this
position. While also being accomplished in employee engagement and professional
development.
Knowledge of developing and maintaining a systemwide organizational culture focused
on safe, high-quality, cost-effective service delivery and ensuring applicable assets are
tracked and maintained in a state of good repair.
The successful candidate must understand continuous improvement processes to
enhance service delivery and minimize delays for passengers. This position is designated
as Safety-Sensitive under TARTA authority (non-DOT) and will participate in a random
testing pool under those guidelines.
Ability to directly supervise staff positions as assigned and to effectively communicate in
a variety of ways from transmitting information to coaching direct reports and making
public presentations. The successful candidate must have the ability to listen to, and
communicate with, a wide range of people across roles, backgrounds, social identities,
and more. The successful candidate must share expert knowledge, perform as project
lead and/or a vital member of various project teams that may be instituted.
The Director of Transportation reports to the Chief Operations Officer and is responsible
for Bus Operations staff's direct and/or indirect oversight.

WORKING CONDITIONS
Normal working conditions for this position are in both an office and field setting. Business
travel may be required periodically between TARTA sites, governmental agencies, and
other locations as required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the employee is frequently
required to sit, talk, and/or hear. The employee is occasionally required to stand, walk,
use hands to finger, handle, or feel and reach with hands and arms. Extensive use of
computer and keyboard and viewing of computer screen is required. The employee must
occasionally lift and/or move up to 10 pounds. Specific vision abilities required of this job
include vision, color vision, and ability to adjust focus.
EDUCATION AND EXPERIENCE
• A combination of education and/or experience that provides the required
knowledge, skills, and abilities to perform the position's essential functions.
Additional experience, as outlined below, may be substituted for required
education on a two-for-one basis. A typical combination includes:
o Bachelor’s degree in business administration, public administration, or related
field required.
o Minimum of five (5) years prior directly relevant experience in a public
transportation system, including transit management experience.
o Minimum of five (5) years of management and supervisory experience.
If you feel that you do not have all the skills and experience listed above, at TARTA we
are trying to build diverse, inclusive teams, therefore if you are excited to learn more, we
encourage you to apply. TARTA may be able to find a role that could be a good fit.

About TARTA

The Toledo Area Regional Transit Authority (TARTA) exists to empower people to make connections. With more than 50 years of serving Lucas County & Rossford those who make up Team TARTA are now engaged in our most exciting journey yet. From front line employees to senior level administrators, our team is committed to transforming every part of our organization. This transformation has produced several customer-focused improvements to the system in the last 3 years, including new destinations, new services, and new amenities. With plans for a fully zero-emission fleet in the coming years and more than $30 million in competitive grant funds won in the last year and half years, TARTA is dedicated to building the transit system the people and businesses of northwest Ohio need and deserve.

Connections working at TARTA