Position Summary: Provide tactical direction and leadership to staff to ensure customer requirements are met while meeting our Penske goals and objectives. Maintain a professional approach while supporting the solution enabling achievement of all contractual obligations. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. This position may be specific to one customer or group of customers with similar needs. In this role, Sr. Operations Manager will be bonus eligible based on their performance and location performance. Sr. Operations Manager could earn up to 30% of their base for Max Performance. Flexibility required around the peak season, holiday, short staffed