The Director of Operations leads daily and long?range transit operations—including Fixed Route, Paratransit, Microtransit, Dispatch, and contracted services—ensuring safe, efficient, and fiscally responsible service delivery. This role provides strategic leadership for all operational and safety functions, directing initiatives that strengthen safety, loss control, and emergency response while reducing accidents and occupational risks. The Director manages safety policies, compliance systems, and agency?wide training in coordination with internal teams, external partners, and regulatory agencies. As a key member of the executive leadership team, the Director advances organizational excellence, innovation, and integrated strategies that shape the future of public transportati