DescriptionSummary:Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments.Requirements:Greets, directs and assists incoming phone calls and visitors with courtesy.High school diploma or equivalentMust demonstrate the ability to work well under pressure and handle complaints in an objective mannerExcellent computer skills requiredExcellent customer service skills requiredPrevious switchboard experience requiredSwitchboard experience in a hospital setting preferred
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1300 I Street NW
Suite 1200 East
Washington, DC 20005
Telephone: (202) 496-4800
Fax: (202) 496-4324