Posted: 20-Nov-23
Location: Littleton, Colorado
Salary: Open
Internal Number: 23034291
Description
All the benefits and perks you need for you and your family:
- Paid Days Off from Day Oneâ¯
- Student Loan Repayment Programâ¯
- Career Developmentâ¯â¯
- Whole Person Wellbeing Resourcesâ¯
Our promise to you:â¯â¯
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.â¯â¯
Schedule: Full-time Shift:⯠Day
Location: 7700 S BROADWAY, Littleton, 80122
The role you'll contribute:
The Patient Transportation Lead has responsibility for quality of services and operational management of the transportation team. The Team Lead collaborates with patients/customers, families, physicians, and associates to meet customer needs and expectations in a patient-focused and healing environment. The Team Lead demonstrates leadership skills in assuring that safe, quality care is carried out for specific population(s). The Lead is responsible for promoting teamwork with all members of the health care team. The Lead will use the Capacity Management application to electronically track, manage, and prioritize transportation workflow.
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
- Manages schedule for transportation department.
- Facilitates training of new transporters.
- Uses excellent customer service skills in all interactions.
- Keeps direct supervisor abreast of successes and need for assistance.
- Establish a process for rounding on associates.
- Manage associates concerns in a timely manner and assure actions have been taken.
- Contribute to the growth of others by mentoring and providing constructive feedback.
- Initiate activities to enhance revenues and support cost reduction and containment.
- Utilize work time effectively and adhere to established deadlines.
- Communicates necessary information to care team members and follows HIPAA guidelines.
- Monitors staff use of iPod to receive and accept transport requests from Capacity Management.
- Assure staff use of appropriate assistive devices for patient movement.
- Assists team to transport patients to/from the designated area of the hospital.
The expertise and experiences you’ll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
- High School Education or equivalent
- One to two years of position-related experience
- Basic Cardiac Life Support - BCLS obtained through the American Heart Association
EXPERIENCE PREFERRED:
- Customer service experience or previous lead experience
