Senior Mobility Manager – Paratransit - Pace Suburban Bus, Arlington Heights, IL
Location: Arlington Heights, Illinois
Type: Full Time
Salary: $63,000 - $80,000 DOQ
Mobility Management Personnel
4 Year Degree
Pace Suburban Bus, Arlington Heights, IL. GovHR USA is pleased to announce the recruitment and selection process for a Senior Mobility Manager. Under the direction of the Senior Project Manager of Coordinated Projects, the Senior Mobility Manager is responsible for the contract management of paratransit service providers in the Pace six county region and for management of locally defined coordinated demand response services, ADA Paratransit, traditional local dial-a ride (DAR) services, On Demand and other Paratransit services.
Position responsibilities include:
Foster collaborative partnerships with local sponsors to design and implement demand response services, contributing to county-wide projects that enhance access and mobility in the region.
Ensure contract compliance and adherence to Pace policies by effectively managing contracts, providing a solid foundation for successful service delivery.
Utilize analytical expertise to evaluate key performance indicators, such as run structures, capacity hours, and call center statistics, implementing industry best practices for service optimization.
Drive innovation by applying analytical skills to create and enhance service designs, continually improving efficiency and recommending advancements.
Streamline financial processes by leveraging analytical skills to prepare and reconcile contractor payments and local share invoices.
Represent Pace at meetings and public events, engaging with sponsors, elected officials, and key stakeholders to strengthen partnerships and support the organization's mission.
Collaborate with local sponsors, offering insightful reports and project assessments, and contribute to the development or enhancement of local service designs for improved transit access and mobility.
Provide hands-on support in the day-to-day operations of Pace services, adapting to a dynamic work environment and effectively managing both expected and unexpected occurrences.
Demonstrate flexibility in the work schedule to meet public transit demand, including occasional travel to project sites within the region.
Bachelor's degree in Business Administration, Planning, Public Administration, Logistics or relevant discipline or equivalent work experience.
A minimum three (3) years' management experience in demand response transit services and Mobility Management or similar experience with a good work history.
A current and valid State of Illinois, Wisconsin, or Indiana driver's license and a good driving record.
Experience with administering regulations of US DOT/FTAADA Transportation and Title VI of the Civil Rights Act.
Highly proficient in the use of computer software specifically, Microsoft Office suite applications (Outlook, Word, Excel, MS Project, and PowerPoint). A skills test to analyze this experience will be conducted during the hiring process.
Ability to carry equipment and documents as needed, lifting, and carrying up to approximately 25 pounds.
This is a safety sensitive position and subject to random drug/alcohol testing.
Working knowledge of transportation coordination initiatives and grant management to meet project goals, federal initiatives of United We Ride and Coordinating Council on Access and Mobility (CCAM).
Experience with Trapeze scheduling and routing software, Oracle and Apex databases and Adobe Docs.
Salary and Benefits
The expected hiring range for this position is $63,000-$80,000 dependent on qualifications. In addition to generous health, dental and vision benefit programs, Pace also offers the following comprehensive benefits package:
Retirement, Savings and Education Benefits:
Retirement Benefits –Regional Transportation Authority (RTA) Pension Plan or opting out and receiving a 7% employer contribution to RTA 401(k) Plan.
Retirement Savings Plans – Voluntary deferrals are allowed on a pre-tax basis and/or Roth basis to the 401(k) or 457(b) plans.
If work / life balance is important to you, Pace offers the following time off:
Hybrid work environment after completion of the 6-month probationary period.
Vacation – 2 weeks (Accrual during the first year)
Paid Time Off (Leave) – 15 days annually with ability to convert unused hours to sick or 401(k) contribution.
Paid Holidays – 6
Floating Holidays – 5
Pace is setting the employer standard for offering a full-service health and wellness programs that include:
Flexible Spending Health and Dependent Care (Pace contributes 30% up to a maximum amount of $1,500 for dependent care)
Employee Life and Supplemental Life Insurance for the entire family
Health Club Reimbursement (up to $40 per month)
On-site Wellness Program
Protection Plus Identity Theft Program and Pet Insurance
How to Apply
Please submit résumé, cover letter, and contact information for three to five professional or supervisory references. Resumes will be reviewed as they are received, and the position open until filled.
The position posting and application instructions can be found on the GovHR USA career center at www.GovHRjobs.com. Questions regarding the recruitment may be directed to: John Prejzner, Senior Vice President, GovHR USA, LLC at 224-326-1360.