The Director of Operations leads daily and long-range transit operations—including Fixed Route, Paratransit, Microtransit, Dispatch, and contracted services—ensuring safe, efficient, and fiscally responsible service delivery. This role provides strategic leadership for all operational and safety functions, directing initiatives that strengthen safety, loss control, and emergency response while reducing accidents and occupational risks. The Director manages safety policies, compliance systems, and agency-wide training in coordination with internal teams, external partners, and regulatory agencies. As a key member of the executive leadership team, the Director advances organizational excellence, innovation, and integrated strategies that shape the future of public transportation. Additionally, the Director oversees the Training Department for new driver training and refresher training programs. This includes ensuring all operators receive comprehensive initial instruction and periodic refresher courses to maintain compliance with regulatory requirements, uphold safety standards, and support operational excellence.

Any equivalent combination of education and experience that provide the knowledge, skills and abilities required to successfully perform the job. A typical way to meet this requirement would be:

• Bachelor’s degree in transit management, public administration, safety management, or related field
• 5 years of increasingly responsible experience in public transit operations, including fixed route, paratransit, microtransit, and contracted service oversight.
• Three to five years of senior-level supervisory or management leading multi-disciplinary teams.
• Experience working with regulatory agencies such as FTA, FMCSA, OSHA, and state/local transportation authorities.
• Valid Washington State l Driver’s License; ability to obtain within three months
• Valid Commercial Driver’s License (CDL) with passenger endorsement required, or the ability to obtain one within a defined timeframe as established by the agency.
• Transit Safety and Security Program (TSSP) certification, Safety Management System (SMS) training, or equivalent safety credentials preferred.
• ICS/NIMS or other emergency management certifications are desirable.

About Skagit Transit

About Us Mission To enhance the quality of life in our service area by excelling in the efficient and effective provision of safe, accessible, reliable and attractive public transportation services by courteous and professional employees. Values Safety: We commit to ensure that our employees, passengers and the general public’s safety are always our first consideration. Service Excellence: We commit to provide safe, clean, reliable, on-time, courteous service for our clients and customers. Workforce Development: We commit to make Skagit Transit a learning organization that attracts, develops, motivates and retains a world class workforce. Fiscal Responsibility: We commit to manage every tax payer and customer-generated dollar as if it were coming from our own pocket. Innovation and Technology: We commit to actively participate in identifying best practices for continuous improvement. Sustainability: We commit to reduce, re-use and recycle all internal resources and reduce greenhouse gas emissions. Integrity: We commit to rely on the professional ethics and honesty of every Skagit Transit employee. Teamwork: We commit to actively blend our individual talents to achieve world-class performance and service.

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