The Manager is responsible for planning, organizing, implementing, and managing all operational functions associated with HRT’s Light Rail Vehicle Maintenance Departments. Manager responsibilities will include monitoring LR fleet failures and implementing corrective action plans. The Manager will also ensure the proper utilization of the warranty program. Fosters an environment of communication, cooperation, and respect.

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might be assigned.)

• Manage the day-to-day operations of the LRV Maintenance Departments. Responsible for the availability, reliability and cleanliness of vehicles, equipment, and facility.
• Develop annual maintenance plans inclusive of staff, inventory and equipment needs. Coordinates all aspects of material needs with materials and inventory departments. Prepares procurement specifications and ensures the provision of materials necessary to maintain the operation and maintenance of the vehicles.
• Responsible for maintaining accurate maintenance records in compliance with corporate procedures and local, state, and federal regulations. Provides accurate data in support of Key Performance Indicators.
• Develops of the annual departmental budgets. Manages department budgetary outcomes within approved guidelines.
• Responsible for instilling a sense of urgency in the performance of all team duties to maximize effectiveness of the organization at large. Assures the timely completion of all maintenance activities while delivering a good transportation value on time and within budget.
• Develop Maintenance processes and procedures to maintain equipment and systems to meet or exceed industry and government standards. Forecasts yearly parts requirements and develops delivery schedules and blanket release orders in support of short-, and long-term operating plans.
• Responsible for ensuring that various maintenance contracts are properly manage by reporting staff. Organize and maintain contract and equipment specifications ensuring annual reviews and contract renewals are executed on time.
• Oversees the development of Standard Operating Procedures [SOP’s], emergency plans and rail maintenance Operating Rules and Regulations (Rulebook) for Light Rail Vehicle Maintenance. Prepares Safety Rules and Regulations for LRV maintenance.
• Ensures that quality and safety are integrated into all aspects of the department. Set up a system of compliance checks for operating and safety rules.
• Responsible for hiring of personnel including preparation of job descriptions, interviews, testing, as well as the development and implementation of training programs.
• Reviews all parts and services contracts prior to bidding and coordinates with specification writer to prepare revisions or write new specifications for items up for bid. Reviews and recommends bids for compliance with specifications to Operations and Procurement prior to contract award.
• Oversees and assures compliance of all personnel and contractors with all HRT policies and procedures including but not limited to Drug and Alcohol, Track Access and the like. Set up a system of compliance checks for operating and safety rules.
• Administers and coordinates warranty activities associated with contracted procurements.
• Manage records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.
• Responsible for maintaining a general awareness of HRT’s EMS.
• Responsible for handling all related job responsibilities in accordance with HRT’s Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan.
• Responsible for ensuring employees in their respective functional areas have adequate training and tools necessary to meet the requirements of the EMS procedures and SOPs.
• Responsible for observing and evaluating required EMS competencies among employees in their respective functional areas.
• Other job responsibilities as assigned.

Required Knowledge, Abilities, and Skills essential to Job Functions:

• Must possess and demonstrate analytical, quantitative, and verbal (oral and written) skills. Must be able to communicate effectively with staff at all levels, and with local, state, federal, and elected officials.
• Proven ability to effectively work with others in an operating and unionized environment.
• Knowledge of Operating, Maintenance, and Safety Rules and Regulations pertaining to Light Rail Vehicles. Must also have knowledge of federal, state, and local, laws and regulations related to the transit industry.
• Must be able to work outside regular business hours including weekends, holidays and varying shifts as required.
• Must have the ability to learn and understand the technology of transit vehicles and systems.
• Must demonstrate excellent organizational skills at the workplace and provide high levels of production. Managing multiple and competing priorities, while maintaining effective working relationships is essential.
• Must be customer focused, a team player with a results-oriented management style.

Required Software Knowledge and Skills essential to Job Functions:

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.  Basic problem-solving skills associated with software applications used is expected.   Software usage relevant to job duties may be evaluated.

Software applications:

MS Windows/Office (Word, Excel, Power Point, Outlook), Current Enterprise Asset Management (EAM) Software for Maintenance, and Enterprise Resource Planning (ERP) software for Finance.

Safety Responsibility:

Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Ensure all employees and contractors are properly trained and understand all rules, safety policies, and procedures to perform their work functions safely. Promote safety awareness by attending safety committee meetings and adhering to all safety procedures and policies. Actively conduct workplace hazard analyses for all employees to maintain a safe work environment. Encourage employee safety reporting program and communication of hazards to the Safety Department. Responsible for the timely mitigation of all unacceptable and undesirable safety risks. Accountable for safety performance within their functional area and achieving the agency’s safety goals.

Training and/or Education:

Bachelor’s Degree in Transportation Management, Engineering, Business or a related field. Relevant experience or technical training can be substituted for formal degree. Certified Purchasing Manager (CPM) certification a plus.

Required Experience:

A minimum of five (5) years of progressively responsible experience in the management of Operating and Maintenance functions within a complex commercial, military, or industrial operation, one (1) year of which should be in Passenger Rail Systems (Light, Heavy or Commuter Rail); experience must be within a unionized environment. 

Licenses or Certificates:

Possess a valid Driver's License.  Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).

Special Requirements:

This position is classified as essential personnel.

FLSA Status:

Exempt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Unusual Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Work involves meeting multiple demands on a timely basis.  Must be willing to work flexible hours as the operation of a Light Rail System requires running service during morning and evening rush hour periods as well as throughout the day and late in the evening; work outside normal business hours will be required.