ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties include but are not limited to the following:
· Leading the oversight of the day-to-day efficient, economical operation of fixed route, 
flex and ADA bus service with the third-party operator and existing Connect Douglas 
staff.
· Assisting the Director with supervision of the operation of the fixed route bus service 
under the policies and procedures established by the Douglas County Department of 
Transportation, Douglas County Board of Commissioners, Federal Transit 
Administration, Georgia Department of Transportation, Atlanta Regional Commission 
and any other funding/planning partners.
· Liaison and first back up to the Director of Connect Douglas.
· Review the work products of Connect Douglas staff for the fixed route bus 
system/service, voucher program, and will be responsible for keeping timelines, work 
tasks, action plans and communication to the Director, Connect Douglas.
· Acting in a supervisory role directly with the Transit Coordinator and compliance 
officer to oversee the third-party provider that is operating bus service, evaluating the 
third party’s performance, compliance issues and submitting reports.
· Supervise the resolve of service-related issues; collecting on-time reports from the 
third party and leading the Connect Douglas staff in the review of reports for accuracy.
· Assisting the Director of Connect Douglas and staff in improving bus routes and 
resolving issues with existing routes and bus stop locations.
· Negotiating agreements with various locations relating to bus stops, bus access and 
placement of passenger shelters and trash receptacles.
· When requested, making public appearances to promote the bus service and other 
mobility programs.
· Planning, budgeting and implementing route amenities such as passenger shelters 
and signage.
· Leading staff to work with Maintenance Manager and third-party operator to ensure 
that buses are in safe, proper working order.
· Assisting in the oversight and evaluation and scheduling of maintenance and repairs 
for buses.
· Ensuring that buses are always available for the scheduled hours of service.
· Lead for Investigating accidents and other incidents involving buses and coordinating 
reporting and any necessary responsive actions.
· Working with Connect Douglas staff and third-party operator on developing and 
implementing training, safety policies and procedures.
· Working with Transit Services Compliance Officer to provide data and ensure 
accurate, timely submission of reports to FTA and other agencies.
· Collaborating with staff to lead planning programs, committees and boards to resolve 
issues.
· Representing Transit Services at certain meetings, programs and presentations. 
Assisting the Director with the Preparation of materials as needed for these 
appearances.
· Assisting the Director in annual budget preparation for bus service as part of the 
Transit Services Division’s overall budget.
· Operating bus service within the annual budget approved by the Douglas County 
Board of Commissioners.
· Assisting in setting and achieving short- and long-term goals for bus service and other 
public transportation programs operated by Connect Douglas.
· Researching existing and new information, sharing apps and fare collection 
technologies and developing possible implementation strategies including cost 
implications and improvements.
· Participating in regional, state and other transit associations such as Georgia Transit 
Association to stay abreast of current industry practices.
· Undertaking and successfully completing other tasks as assigned by the Director, 
Connect Douglas.

QUALIFICATION REQUIREMENTS: 

Must have at least 5 years transit experience in a managerial role to perform this job 
successfully. An individual must have knowledge of FTA requirements and direct 
experience with FTA grant funding to be able to perform. The requirements listed below 
are representative of the knowledge, skill and/or abilities necessary. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the 
essential functions.

ELIGIBILITY REQUIREMENTS:

· Must have the ability to handle stressful situations.
· Minimum 18 years of age.
· Must have and maintain a valid United States Driver's License (Class C), a 
satisfactory motor vehicle record (MVR) and the ability and willingness to drive a county 
vehicle; if assigned job duties require the use of a vehicle.
· Understanding of federal grant process and reporting.
KNOWLEDGE, SKILLS AND ABILITIES:
· Knowledge of transit related federal, state and local rules, regulations, ordinances, 
compliance and other regulatory standards applicable to the work.
· Knowledge of TRAMS and NTD reporting.
· First-hand knowledge and experience of principles and practices for public 
transportation operations and contract administration.
· Knowledge of effective management and supervisory principles and techniques.
· Interpersonal, leadership, planning, management and communications skills; ability to 
communicate professionally verbally and in writing.
· Skill in researching, compiling, and summarizing statistical data and information 
materials.
· Assist Director and Compliance Officer in the interpretation of rules, regulations and 
policies for effective decision-making in accordance with established precedent.
· Experience with project management software, computers, standard office equipment 
and standard software applications such as word processors, databases and 
spreadsheets.
· As a leader in the Connect Douglas Department the need to read and interpret 
documents such as safety rules, operation and maintenance instructions, procedure 
manuals and related documentation and to work with the Director to ensure 
implementation of these rules and adherence to them will be imperative.
· Establish and maintain effective working relationships and communications with 
project consultants, private contractors, vendors, departmental officials and staff and the 
public.
· Ability to organize work, establish priorities, meet deadlines, and follow up on 
assignments with a minimum of direction.

WORK SCHEDULE:

· The normal work schedule for this position is 8 a.m. to 5 p.m., Monday through Friday, 
although there will be numerous times when the individual is required to work odd/extra 
hours due to bus breakdowns, accidents, passenger issues, meetings and 
administrative responsibilities.
· Some weekend work, particularly on Saturdays, will be necessary.